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Welcome to Tower Hill’s all-new Customer Login site

Along with refreshing the site design, we have made it easier to pay online, manage your payment plan and view your payment history. Also new, you can now review coverage and lienholder information on the site without opening large documents.

Not registered? Create an account here


Due to enhanced security, you may be prompted to create a new user ID and security question.

The new security helps ensure only you have access to your policy and payment information.

If you have questions or concerns, please call Customer Service at (800) 342-3407 Monday through Friday, 8 am to 6pm Eastern.

Flood policies cannot be accessed or paid on this site. For more information, contact (877) 826-6920 or pay your flood policy renewal online at